Incidents | Wintro Incidents reported on status page for Wintro https://status.wintro.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/981947a4a825cd8aa2e463dcf89c08db.png Incidents | Wintro https://status.wintro.ai/ en Application Unavailable Due to Cloudfare Issues https://status.wintro.ai/incident/780469 Fri, 05 Dec 2025 09:13:00 -0000 https://status.wintro.ai/incident/780469#9e4628ee4eb21ddbc7ff4314bb8cba1f9ac012af1e738a66455f5907101918c7 Cloudflare has resolved their system-wide outage, restoring full connectivity to our Supabase backend. All Wintro features and data services are now back online. We are currently monitoring system performance to ensure stability as global traffic normalizes; however, you should be able to log in and use the app as normal. Application Unavailable Due to Cloudfare Issues https://status.wintro.ai/incident/780469 Fri, 05 Dec 2025 08:58:00 -0000 https://status.wintro.ai/incident/780469#abcc61f8cf72d14e0689eafb7da82ce9e214472dba8540d21b6a0fecb5c31b38 Wintro is currently experiencing a service outage impacting all application features. This disruption is caused by a widespread outage at Cloudflare, which is preventing connectivity to our backend infrastructure provider, Supabase. As a result, Wintro is unable to process user requests or retrieve data. Our engineering team is monitoring the status of both upstream providers and will restore full service as soon as their systems recover. Login outage – Supabase authentication down https://status.wintro.ai/incident/773064 Mon, 24 Nov 2025 10:00:00 -0000 https://status.wintro.ai/incident/773064#78848302e95745983734b342504832f5e4d761d5112db2cf69f9504767b65619 Supabase has resolved their incident, and logins to Wintro are working again. We’ve verified that authentication is back to normal. If you still have issues logging in, please try a hard refresh or log out and log back in, and contact us at support@wintro.ai if the problem persists. Thank you for your patience, and sorry for the disruption. Login outage – Supabase authentication down https://status.wintro.ai/incident/773064 Mon, 24 Nov 2025 09:58:00 -0000 https://status.wintro.ai/incident/773064#62e98e19757812ac26966ac66e62efea1a4a07bf0ee449d4a3065358c9fe3936 We’re currently experiencing a login outage in Wintro. Our authentication provider (Supabase) is having an incident, which prevents new logins. We’re monitoring Supabase’s incident and will update this page as soon as we have more information. All systems operational https://status.wintro.ai/incident/747061 Mon, 20 Oct 2025 08:41:00 -0000 https://status.wintro.ai/incident/747061#4f49fc6345e0f7a2086b23a54a65e59024bfd9af063d6ddd0be4731c668e6bda The earlier issues caused by the AWS outage have been fully resolved. Our services are now back online and operating normally. We’ll continue monitoring system stability to ensure everything remains stable. Web application may be currently unavailable https://status.wintro.ai/incident/746981 Mon, 20 Oct 2025 08:33:00 -0000 https://status.wintro.ai/incident/746981#15d65f234a38e15623c77706e46dea52e86291ff91f842ffda2e0cc5bfc5e4ba We are currently experiencing degraded performance and partial outages in production as a result of a major ongoing AWS service disruption. Since our infrastructure is built on AWS, this external issue is affecting several core functionalities. Our team is actively monitoring AWS status updates and will restore full functionality as soon as services stabilize.